This privacy policy explains how Chris Patrick (ABN available on request) collects, uses, and protects your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).
Who we are
Chris Patrick is a health coach based on the Sunshine Coast, Queensland, Australia. This website is operated at chrispatrick.coach. You can contact us at hello@chrispatrick.coach.
What information we collect
We collect personal information in the following ways:
- Energy Performance Score quiz — when you complete the quiz, we collect your name, email address, and your quiz responses.
- Discovery call booking — when you book a call via Calendly, we collect your name, email address, and any information you provide in the booking form.
- Direct email contact — if you email us directly, we collect your name, email address, and the contents of your message.
- Email newsletter — if you subscribe to email communications, we collect your name and email address.
We do not collect sensitive health information through this website. Any health information discussed during coaching is handled under a separate coaching agreement.
How we use your information
We use the information we collect to:
- Send you the personalised email series following quiz completion
- Contact you about your discovery call booking
- Send periodic emails about health, coaching, and relevant content (you can unsubscribe at any time)
- Respond to your enquiries
- Improve the website and its content
We will not use your information for any purpose unrelated to the above without your explicit consent.
Third-party services
This website uses the following third-party services, each with their own privacy policies:
- Typeform — quiz and form processing (Typeform Privacy)
- Kit (ConvertKit) — email list management and delivery (Kit Privacy)
- Calendly — appointment scheduling (Calendly Privacy)
- Netlify — website hosting (Netlify Privacy)
- Google Fonts — font delivery (your browser connects to Google's servers to load fonts)
- Google Analytics 4 — website analytics (Google Privacy Policy)
Cookies and analytics
This website uses Google Analytics 4 to understand how visitors find and use the site. Google Analytics collects anonymised usage data — pages visited, session duration, and approximate geographic location — but does not collect personally identifiable information. You can opt out using the Google Analytics opt-out browser add-on.
Google Fonts may also set cookies as part of font delivery. Third-party services embedded on this site (such as Typeform and Calendly) may use their own cookies, governed by their respective privacy policies.
Data storage and security
Your personal information is stored securely by the third-party services listed above. We take reasonable steps to protect the information we hold from misuse, interference, loss, and unauthorised access. Email communications are conducted via standard encrypted channels.
How long we keep your information
We retain your email address on our mailing list until you unsubscribe. You can unsubscribe at any time using the link at the bottom of any email we send. Calendly booking records are retained in accordance with Calendly's data retention policy. If you would like your information removed from our systems, contact us at hello@chrispatrick.coach.
Your rights
Under the Australian Privacy Act, you have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or out-of-date information
- Request deletion of your information (subject to any legal obligations to retain it)
- Opt out of marketing communications at any time
To exercise any of these rights, email us at hello@chrispatrick.coach. We will respond within 30 days.
Complaints
If you believe we have not handled your personal information appropriately, please contact us first at hello@chrispatrick.coach. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Changes to this policy
We may update this policy from time to time. The current version will always be published at this URL with a revised date at the top.
Contact
For any privacy-related questions: hello@chrispatrick.coach